Data Aggregation

Performance Monitoring

Background

Investigating the capturing and reporting on multiple channels of communication enabling better management and upskilling of sales teams. 

Skills

UX design and prototyping 

Services 

  • Industry sector: Education
  • Services: Product Discovery, Design Prototype, Technical PoC’s 

Our contribution to this project

What We Did

Prior to embarking on development we took time to reflect upon the purpose of the technology through a business lens in our Product Discovery workshops. Mobilising a team consisting of a business lead, designer, senior architect and product owner we delved into the problem statements, key metrics, unique value proposition and possible features of the solution. 

With this foundation piece we were then able to define the product and the various integrations required and propose the next steps:  building a design prototype to test with users and smaller technical PoC’s to ensure we can capture the data from other third party services (e.g. WhatsApp) successfully. 

From the knowledge gained EC are now developing  the full v1 product to be launched in a renowned estate agency chain.